Manufacturer’s Limited Warranty

At Path., we're committed to quality and your satisfaction. Every Smart Scale System comes with a one-year (1-year) manufacturer's limited warranty, included at no extra cost. This warranty covers defects in workmanship and hardware issues that arise during normal use, giving you peace of mind.

What's Covered:

• Hardware defects due to manufacturing or workmanship during the first year
• Repair or replacement with new or refurbished parts that perform like new

What's Not Covered:

• Accidental damage, lost or stolen device, batteries, or damage caused by misuse, abuse, or Acts of God

How to Claim:

If you need warranty support, simply reach out to Path. Support via email at support@healthbypath.com from Monday through Friday.

What Happens During a Service Claim:

When you submit a claim, we'll evaluate the issue and, if valid, arrange for either:
• Repair of the defect using high-quality parts, or
• Replacement of your Smart Scale System with a new or equivalent model
All replacements will be functionally similar to your original Smart Scale System. Once replaced, the new Smart Scale System is covered under the warranty for the remaining term.