Your confidence is our priority. If you're ever not satisfied, we make returns and refunds straightforward and supportive.

• Return within 30 days of receiving your order for a full refund — opened or gently used products are welcome.
• Customers cover return shipping unless a defect is confirmed through troubleshooting or documentation.
• Refunds are typically processed within 7–10 business days after we receive your return, though it may take a little longer depending on your bank or payment provider.
• Original shipping charges are non-refundable, except where legally required.

• If your product is under warranty and there's an issue, we'll replace the item.
• For membership cancellations, please do so at least 48 hours before your renewal date. You'll retain access until the end of your billing cycle.
• You can cancel anytime through your Path. customer portal.

Simply contact our Customer Success team at support@healthbypath.com. Please include:

• Your name
• Order number
• Reason for return
• Postal code

We'll guide you through the process and ensure your return is handled quickly and smoothly.

At Path., we stand behind every product with confidence because we believe in quality and your health journey. If it's not the right fit, you're protected — and we're here to support you every step of the way.